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	<title>Comments for The Innovative Marketing Blog</title>
	<link>http://www.intellectasrl.com/wordpress</link>
	<description>For marketers facinated with marketing innovation</description>
	<pubDate>Thu, 13 Nov 2008 05:33:07 +0000</pubDate>
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		<title>Comment on Expert interview interview with Ray Hammond  Europe’s leading futurologist Part 2 by Expert interview - an interview with Ray Hammond, Europe’s leading futurologist - part 3 : The Innovative Marketing Blog</title>
		<link>http://feeds.feedburner.com/~r/CommentsForInnovativeMarketing/~3/189725450/</link>
		<author>Expert interview - an interview with Ray Hammond, Europe’s leading futurologist - part 3 : The Innovative Marketing Blog</author>
		<pubDate>Sat, 24 Nov 2007 06:52:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.intellectasrl.com/wordpress/2007/11/22/expert-interview-an-interview-with-ray-hammond-europes-leading-futurologist-part-2/#comment-93</guid>
					<description>[...] Welcome to the Intellecta Srl Innovation marketing blog! If you're new here, you may want to subscribe to our RSS feed. Thanks for visiting! To your innovative marketing success!In part 2 Ray Hammond outlined the following Key Dreivers of the future: 1. World Population Growth And Changing Demographics 2. Climate Change 3. The Looming Energy Crisis To read the entire part 2 of the interview, please click here. [...]</description>
		<content:encoded><![CDATA[<p>[&#8230;] Welcome to the Intellecta Srl Innovation marketing blog! If you&#8217;re new here, you may want to subscribe to our RSS feed. Thanks for visiting! To your innovative marketing success!In part 2 Ray Hammond outlined the following Key Dreivers of the future: 1. World Population Growth And Changing Demographics 2. Climate Change 3. The Looming Energy Crisis To read the entire part 2 of the interview, please click here. [&#8230;]</p>
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				<feedburner:origLink>http://www.intellectasrl.com/wordpress/2007/11/22/expert-interview-an-interview-with-ray-hammond-europes-leading-futurologist-part-2/#comment-93</feedburner:origLink></item>
	<item>
		<title>Comment on Customer Service Leadership - The only sustainable Edge - Part 3 by Gr86</title>
		<link>http://feeds.feedburner.com/~r/CommentsForInnovativeMarketing/~3/180859708/</link>
		<author>Gr86</author>
		<pubDate>Sat, 03 Nov 2007 02:21:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.intellectasrl.com/wordpress/2007/10/19/customer-service-leadership-the-only-sustainable-edge-part-3/#comment-64</guid>
					<description>Hi there...I Googled for great leaders, but found your page about mer Service Leadership - The only sustainable Edge - Part 3 : The Innovative Marketing Blog...and have to say thanks. nice read.</description>
		<content:encoded><![CDATA[<p>Hi there&#8230;I Googled for great leaders, but found your page about mer Service Leadership - The only sustainable Edge - Part 3 : The Innovative Marketing Blog&#8230;and have to say thanks. nice read.</p>
]]></content:encoded>
				<feedburner:origLink>http://www.intellectasrl.com/wordpress/2007/10/19/customer-service-leadership-the-only-sustainable-edge-part-3/#comment-64</feedburner:origLink></item>
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		<title>Comment on Customer Service Leadership - The only sustainable Edge - Part 2 by Eric</title>
		<link>http://feeds.feedburner.com/~r/CommentsForInnovativeMarketing/~3/176438143/</link>
		<author>Eric</author>
		<pubDate>Sat, 27 Oct 2007 18:18:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.intellectasrl.com/wordpress/2007/10/17/customer-service-leadership-the-only-sustainable-edge-part-2/#comment-59</guid>
					<description>This is exactly what I expected to find out after reading the title mer Service Leadership - The only sustainable Edge - Part 2 : The Innovative Marketing Blog. Thanks for informative article</description>
		<content:encoded><![CDATA[<p>This is exactly what I expected to find out after reading the title mer Service Leadership - The only sustainable Edge - Part 2 : The Innovative Marketing Blog. Thanks for informative article</p>
]]></content:encoded>
				<feedburner:origLink>http://www.intellectasrl.com/wordpress/2007/10/17/customer-service-leadership-the-only-sustainable-edge-part-2/#comment-59</feedburner:origLink></item>
	<item>
		<title>Comment on Customer Service Leadership - The only sustainable Edge - Part 2 by Jenna Ryan</title>
		<link>http://feeds.feedburner.com/~r/CommentsForInnovativeMarketing/~3/172666468/</link>
		<author>Jenna Ryan</author>
		<pubDate>Fri, 19 Oct 2007 20:03:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.intellectasrl.com/wordpress/2007/10/17/customer-service-leadership-the-only-sustainable-edge-part-2/#comment-57</guid>
					<description>While on the one hand, it's good to hear that customers are gaining power and control, there is a downside to the issue. There are many people in this world who are unrealistic in their demands and never happy. These seem to be the very "customers" who complain and want everything free. Some customers are never satisfied, but instead like a black hole of wants, needs and excessive nagging. 

Perhaps each customer should have a personality ranking as well. 

Also, you have vicious competitors who can infiltrate customer groups and raise a ruckus. This can damage innocent companies that are out to do the right thing. 

The whole idea of customer power sounds great on the surface, but can quickly lead to customer manipulation and could potentially lead to the downfall of small business as we know it. Just think of a small business that is too afraid to stand up for itself in face of an outrageous customer for fear of being slandered by a certain customer or customer-group. That small business could go out of business pleasing some of the people out there in the world. 

There are givers and there are takers in this world--some of those takers are customers who take advantage of businesses.</description>
		<content:encoded><![CDATA[<p>While on the one hand, it&#8217;s good to hear that customers are gaining power and control, there is a downside to the issue. There are many people in this world who are unrealistic in their demands and never happy. These seem to be the very &#8220;customers&#8221; who complain and want everything free. Some customers are never satisfied, but instead like a black hole of wants, needs and excessive nagging. </p>
<p>Perhaps each customer should have a personality ranking as well. </p>
<p>Also, you have vicious competitors who can infiltrate customer groups and raise a ruckus. This can damage innocent companies that are out to do the right thing. </p>
<p>The whole idea of customer power sounds great on the surface, but can quickly lead to customer manipulation and could potentially lead to the downfall of small business as we know it. Just think of a small business that is too afraid to stand up for itself in face of an outrageous customer for fear of being slandered by a certain customer or customer-group. That small business could go out of business pleasing some of the people out there in the world. </p>
<p>There are givers and there are takers in this world&#8211;some of those takers are customers who take advantage of businesses.</p>
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				<feedburner:origLink>http://www.intellectasrl.com/wordpress/2007/10/17/customer-service-leadership-the-only-sustainable-edge-part-2/#comment-57</feedburner:origLink></item>
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		<title>Comment on Customer Service Leadership - The only sustainable Edge - Part 2 by sachinjasi</title>
		<link>http://feeds.feedburner.com/~r/CommentsForInnovativeMarketing/~3/172666469/</link>
		<author>sachinjasi</author>
		<pubDate>Thu, 18 Oct 2007 13:47:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.intellectasrl.com/wordpress/2007/10/17/customer-service-leadership-the-only-sustainable-edge-part-2/#comment-56</guid>
					<description>Excellent article.</description>
		<content:encoded><![CDATA[<p>Excellent article.</p>
]]></content:encoded>
				<feedburner:origLink>http://www.intellectasrl.com/wordpress/2007/10/17/customer-service-leadership-the-only-sustainable-edge-part-2/#comment-56</feedburner:origLink></item>
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		<title>Comment on Customer Service Leadership - The only sustainable Edge - Part 1 by Customer Services T Mobile</title>
		<link>http://feeds.feedburner.com/~r/CommentsForInnovativeMarketing/~3/172666470/</link>
		<author>Customer Services T Mobile</author>
		<pubDate>Wed, 17 Oct 2007 20:15:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.intellectasrl.com/wordpress/2007/10/15/customer-service-leadership-the-only-sustainable-edge-part-1/#comment-52</guid>
					<description>Good Day Everyone - hoipe the day is great found your blog searching for mer Service Leadership - The only sustainable Edge - Part 1 : The Innovative Marketing Blog, but wanted info on customer services t mobile . Glad I found it.</description>
		<content:encoded><![CDATA[<p>Good Day Everyone - hoipe the day is great found your blog searching for mer Service Leadership - The only sustainable Edge - Part 1 : The Innovative Marketing Blog, but wanted info on customer services t mobile . Glad I found it.</p>
]]></content:encoded>
				<feedburner:origLink>http://www.intellectasrl.com/wordpress/2007/10/15/customer-service-leadership-the-only-sustainable-edge-part-1/#comment-52</feedburner:origLink></item>
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		<title>Comment on Time as an investment by sachinandrew</title>
		<link>http://feeds.feedburner.com/~r/CommentsForInnovativeMarketing/~3/171421568/</link>
		<author>sachinandrew</author>
		<pubDate>Wed, 17 Oct 2007 07:24:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.intellectasrl.com/wordpress/2007/09/03/time-as-an-investment/#comment-50</guid>
					<description>Time is very important and valuable so invest for your life.</description>
		<content:encoded><![CDATA[<p>Time is very important and valuable so invest for your life.</p>
]]></content:encoded>
				<feedburner:origLink>http://www.intellectasrl.com/wordpress/2007/09/03/time-as-an-investment/#comment-50</feedburner:origLink></item>
	<item>
		<title>Comment on “Everything with a screen is the future of marketing” by andrew</title>
		<link>http://feeds.feedburner.com/~r/CommentsForInnovativeMarketing/~3/171421580/</link>
		<author>andrew</author>
		<pubDate>Wed, 17 Oct 2007 07:03:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.intellectasrl.com/wordpress/2007/09/03/%e2%80%9ceverything-with-a-screen-is-the-future-of-marketing%e2%80%9d/#comment-48</guid>
					<description>Thank u for sharing your information.</description>
		<content:encoded><![CDATA[<p>Thank u for sharing your information.</p>
]]></content:encoded>
				<feedburner:origLink>http://www.intellectasrl.com/wordpress/2007/09/03/%e2%80%9ceverything-with-a-screen-is-the-future-of-marketing%e2%80%9d/#comment-48</feedburner:origLink></item>
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		<title>Comment on Time as an investment by Peter</title>
		<link>http://feeds.feedburner.com/~r/CommentsForInnovativeMarketing/~3/171421581/</link>
		<author>Peter</author>
		<pubDate>Wed, 17 Oct 2007 06:53:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.intellectasrl.com/wordpress/2007/09/03/time-as-an-investment/#comment-47</guid>
					<description>A GOOD ARTICLE.</description>
		<content:encoded><![CDATA[<p>A GOOD ARTICLE.</p>
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				<feedburner:origLink>http://www.intellectasrl.com/wordpress/2007/09/03/time-as-an-investment/#comment-47</feedburner:origLink></item>
	<item>
		<title>Comment on “Everything with a screen is the future of marketing” by Peter</title>
		<link>http://feeds.feedburner.com/~r/CommentsForInnovativeMarketing/~3/171421582/</link>
		<author>Peter</author>
		<pubDate>Wed, 17 Oct 2007 06:49:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.intellectasrl.com/wordpress/2007/09/03/%e2%80%9ceverything-with-a-screen-is-the-future-of-marketing%e2%80%9d/#comment-46</guid>
					<description>A useful resource for innovative marketing.</description>
		<content:encoded><![CDATA[<p>A useful resource for innovative marketing.</p>
]]></content:encoded>
				<feedburner:origLink>http://www.intellectasrl.com/wordpress/2007/09/03/%e2%80%9ceverything-with-a-screen-is-the-future-of-marketing%e2%80%9d/#comment-46</feedburner:origLink></item>
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